According to Jeffrey, the problems seem to come down to motivation, flexibility, and willingness to invest in innovation. His solution? "I think many innovators need a "get out of my corporate culture" free card."
"...you are surrounded by IT people who think that the first step in solving all your problems is to gather user requirements, and somewhere, try to find a robotic task or an assembly line process that can be automated....nstead of assuming that knowledge workers have a process that needs automating, or a work flow that needs controlling, [IT people should] ask what they do. Maybe they do not need an automation tool. Maybe they need a communication tool. Maybe they need things to help them be more creative."
"A learning moment is a positive or negative outcome of any situation. But what it really is, is a culture where people are applauded and rewarded for sharing what works and what doesn't work. It's a freedom culture. It is one that takes away fear. I ran a 12-month program where every month I had people email me and share their learning moments. They would all get prizes and in the end we sent one of our employees on a fully paid trip around the world. The first month there were a few emails. Then as they saw they weren't being punished for this, more came."
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Corante Innovation Hub
The Corante Innovation Hub is your starting point for keeping abreast of the best writing and thinking on innovation across the blogosphere and beyond. Here you'll find the field's most insightful observers and commentators tracking and reporting on its latest developments as well as weighing in on its future. For a full description of the Innovation Hub and the Corante Network in general, visit this page.
Click here for a full list of the Innovation Hub contributors. Your editors are Renee Hopkins Callahan and Paul Williams, about whom more here. We encourage you to provide ideas and suggestions as we work to make this hub and the extended network ever more useful - email us at firstname.lastname@example.org.